Topic 2 – Rules and Recommendations for Enhancing Accessibility Within Tourism Businesses

📘 Handbook

Here you can find the Handbook of Topic 2. It is advised to read this document before looking at the self-assessment test and suggested recommended references.

Click on the buttons below to view and download the Handbook of Topic 2. You can download it in portrait view (vertical) or in landscape view (horizontal).

📑 List of Recommended References

The following directory provides a list of reference materials available online, that are recommended with regard to the various topics covered in the modules of the MOOC.

Some documents are indicated as “strongly recommended” as they are very important to be read by the MOOC participants if they want to acquire a general basic knowledge of the modules main topics.

Besides the strongly recommended documents, a list of other suggested documents is provided, to be consulted by the MOOC participants if they want to go deeper into the topics covered by the modules.

For each of the recommended documents, a brief description of their contents is provided. All documents are available on the MOOC platform or may be found in the given links. 

📌 Strongly Recommended Documents

  • United Nations. (2006) Convention on the Rights of People with Disabilities.

    The Convention on the Rights of Persons with Disabilities and its Optional Protocol (A/RES/61/106) was adopted on 13 December 2006 at the United Nations Headquarters in New York, and was opened for signature on 30 March 2007. It is the first comprehensive human rights treaty of the 21st century and is the first human rights convention to be open for signature by regional integration organisations. The Convention entered into force on 3 May 2008. The Convention follows decades of work by the United Nations to change attitudes and approaches to persons with disabilities. It takes to a new height the movement from viewing persons with disabilities as “objects”  of charity, medical treatment and social protection towards viewing persons with disabilities as “subjects” with rights, who are capable of claiming those rights and making decisions for their lives based on their free and informed consent as well as being active members of society.

🔗 Other Recommended Documents

  • UNWTO (2013).  Recommendations on Accessible Tourism

    The Recommendations on Accessible Tourism were adopted by the UNWTO General Assembly, Resolution A/RES/637(XX) of August 2013. These recommendations were developed with the support of ONCE Foundation for social and economic inclusion of people with disabilities and the European Network for Accessible Tourism (ENAT) to provide guidance to tourism authorities, destinations and businesses on how to provide accessible tourism services for all visitors.

  • Fundación ONCE and UNWTO (2019). Change your destination

    The video indicates that facilitating travel for people with disabilities is an exceptional business opportunity. Yet, a change in mind-set and in the model of tourism services provision is needed in order to meet this major market demand. Accessible environments and services contribute to improving the quality of the tourism product and can create more job opportunities for people with disabilities. Accessibility, therefore, must be an intrinsic part of any responsible and sustainable tourism policy and strategy.

  • Project “The CIRCular Economy through Integrated LEarning in VET: CIRCLE” learning material on tourism with focus on Circular Economy

    While it is important to develop the competitiveness of the European tourism industry, the EU also recognises that there is a requirement to do so in a sustainable way. This page contains resources specifically aimed at trainers in the tourism sector. The sector is broad and therefore the learning materials provided covers several aspects to the tourism sector.The training considers the following: considers how hotels and other providers of accommodation might incorporate circular economy thinking into their business; focuses on transport and how car hire or the use of public transport can support the circular economy; looks at the organisation of major and small events that might attract visitors and again support sustainability and the principles of circular thinking; recognises the importance of tourist attractions as part of the tourist offer in any city or region.

🤝 Forum

Join MOOC participants and tourism professionals in our forum to continue the conversation about the addressed topics!

💯 Self-assessment test

To evaluate your competences, click the button below when you’re ready. The quiz can be taken as many times as you’d like. You can earn the Divetour MOOC Certification by passing all of the self-assessment tests for the four different MOOC Topics.

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